User Data Deletion Policy

Updated at 2025-09-26

At ZANK POS ENTERPRISES (“Company,” “we,” “our,” “us”), we respect your privacy and are committed to protecting your personal data. This User Data Deletion Policy explains how you can request the deletion of your personal data and what steps we take to fulfill those requests.

1. Scope

This policy applies to all personal data collected through:
Our website and its subdomains
Our application, ZANK POS ENTERPRISES
Any related services offered by ZANK POS ENTERPRISES

2. User Rights

You have the right to request deletion of your personal data held by ZANK POS ENTERPRISES. This includes:
Information provided during account registration
Profile details, contact information, and preferences
Activity data linked to your account
Stored communications with our support team

3. Data That May Not Be Deleted

Certain information may need to be retained for:
Legal obligations (e.g., tax, accounting, regulatory requirements)
Security and fraud prevention
Transaction history necessary for business records
Aggregated or anonymized data (not linked to you personally)

4. How to Request Data Deletion

To request deletion of your data, please contact us:
Email: contactus@zankpos.com
Address: Unit 17-D, 17 Kamuning Rd, Diliman, Quezon City, Metro Manila, Philippines 1103

Please include:
Your full name
The email address linked to your account
A clear request to delete your data
We may require identity verification to protect your account.

5. Processing Timeline

We will acknowledge your request within 7 business days.
Data deletion will be completed within 30 calendar days, unless retention is legally required.
Once deleted, your account and associated data cannot be recovered.

6. Effects of Deletion

Your account will be permanently closed.
Access to any services linked to the account will be disabled.
Transactional or legal records that must be retained will be securely stored until no longer required.

7. Policy Updates

We may update this Data Deletion Policy to reflect changes in our services or legal obligations. Updates will be posted on our website, and your continued use of our services after updates constitutes acceptance.

8. Contact Us

If you have any questions about this User Data Deletion Policy or your rights, please reach us at:
Email: contactus@zankpos.com
Address: Unit 17-D, 17 Kamuning Rd, Diliman, Quezon City, Metro Manila, Philippines 1103