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Sparky POS (Restaurant) Add or update restaurant categories in Sparky POS Maintain menu categories and synchronize the restaurant category configuration. Zentyal POS (Retail) Create and manage Zentyal POS user accounts Add a user and assign the correct administrator, supervisor, cashier, or ordering access. POS Setup & Troubleshooting Enable the required .NET Framework features Turn on the Windows components required by supported desktop POS applications. POSWEB Set up POSWEB super users and user rights Assign POSWEB database access and mark trusted accounts as super users. Alphine Web Based Sign in to ALPHINE WEB POS and use the dashboard Access the system, select your account, and understand the dashboard indicators. Alphine Web Based Navigate the Items Listing page Find products, choose visible columns, and use bulk and export controls. Zentyal POS (Retail) Set or change the Zentyal DBA password Secure the DBA account and replace its password from User Manager. POS Setup & Troubleshooting Troubleshoot a LAN receipt printer Check network connectivity, IPv4 settings, and the configured printer port. Alphine Web Based Add a new item to the Master List Register a product, assign tags and branches, and save its starting information. Zentyal POS (Retail) Change cashier passwords and security PINs Update cashier credentials, administrator PINs, or reset a locked PIN. POS Setup & Troubleshooting Set the correct USB printer port Identify the active USB virtual-printer port and assign it to the receipt printer. Zentyal POS (Retail) Create a new retail item Register an item with its barcode, prices, supplier, category, and inventory settings. Alphine Web Based View, edit, or delete an individual item Use the row-level Actions menu to maintain an existing product record. Alphine Web Based Check an item's history and current price Trace product movements and perform a quick selling-price lookup. Zentyal POS (Retail) Understand Item Listing totals and computations Read item counts, unit cost, selling price, and balance-based inventory totals. Alphine Web Based Record beginning inventory Set initial stock quantities before regular inventory transactions begin. Zentyal POS (Retail) Resolve a duplicate item code Find the existing product before changing or creating a barcode record. Zentyal POS (Retail) Maintain retail departments and categories Add or edit the classifications used for item lookup and sales reporting. Alphine Web Based Use specialized Master List tools Understand centralized items, expiry monitoring, wholesale pricing, packages, and promos. Alphine Web Based Monitor stock with Running Inventory Filter inventory by store or item and understand stock movements. Zentyal POS (Retail) Set beginning inventory Enter opening stock balances before normal inventory movements begin. Alphine Web Based Find and review receiving transactions Filter incoming deliveries by date, store, supplier, machine, or reference. Zentyal POS (Retail) Perform and post a physical count Record actual quantities, review variances, save progress, and close the count safely. Zentyal POS (Retail) Generate the product expiration report Find items approaching expiry and review their quantities and dates. Alphine Web Based Record a new supplier delivery Create a Receiving Entry, add delivered items, and post or print it. Zentyal POS (Retail) Create a stock pull-out Remove returned, transferred, damaged, or expired stock with a traceable record. Alphine Web Based Create and review a stock transfer Move inventory between branches and check transfer variances. Zentyal POS (Retail) Add and maintain suppliers Create supplier records for item assignment, receiving, pull-outs, and reports. Alphine Web Based Create and review a stock pullout Remove items for supplier return, damage, expiry, disposal, or another approved reason. Alphine Web Based Generate a Detail Sales Report Filter transaction-level sales and understand the net-amount calculation. Zentyal POS (Retail) Receive inventory and edit received quantities Record a delivery, enter item quantities and costs, then verify the receiving record. Zentyal POS (Retail) Create an inventory adjustment Correct an approved stock discrepancy while preserving the old and new balances. Alphine Web Based Use Daily Sales and Sales Summary reports Review aggregated sales for reconciliation and management reporting. Alphine Web Based Configure System Setup feature tags Enable or disable major ALPHINE WEB functions from Tag Config. Zentyal POS (Retail) Import all or additional items Prepare a CSV file, preview its columns, and import product records safely. Zentyal POS (Retail) Export a filtered list to Excel Save the current Zentyal list or report as an XLS file. Alphine Web Based Set item defaults, store information, and receipt headers Choose defaults for new products and configure printed business details. Alphine Web Based Configure email, schedules, and expiry alerts Set SMTP delivery, OTP recipients, scheduled time, and advance expiry warnings. Zentyal POS (Retail) Configure the four retail price types Maintain retail, wholesale, discounted wholesale, and special prices. Alphine Web Based Customize quotations and upload the store logo Configure quotation branding, headers, labels, signatories, and terms. Zentyal POS (Retail) Process a charge transaction Select a customer and post an authorized sale to the customer's charge account. Alphine Web Based Configure taxes, kiosk options, and PARROT settings Manage tax formulas, self-ordering appearance, table options, and PARROT limits. Zentyal POS (Retail) Void a transaction Cancel an eligible transaction with authorization and an audit reason. Alphine Web Based Configure POS tags, visibility, PIN security, and printers Control terminal behavior and decide which sensitive actions require approval. Zentyal POS (Retail) Process a product return Enter return mode, record a reference and reason, and verify the negative transaction. Alphine Web Based Add, edit, delete, or secure a user account Maintain users, passwords, roles, OTP settings, and quick-access PINs. Zentyal POS (Retail) Use other payment modes Record approved non-cash tenders with their required references. Alphine Web Based Assign module permissions to a user Grant only the required menu, edit, delete, and feature access. Zentyal POS (Retail) Record cash in and cash out Document non-sale cash drawer movements without changing sales totals. Alphine Web Based Add and manage cashier profiles Maintain cashier accounts authorized to process terminal transactions. Zentyal POS (Retail) Set or correct the opening fund Record the cashier's starting drawer amount and correct an authorized mistake. Zentyal POS (Retail) Create and maintain customer records Register customer identity, account, card, credit, and sales-agent details. Alphine Web Based Export operational and accounting reports Download one report or a complete report set using shared filters. Zentyal POS (Retail) Configure and verify loyalty points Set earning thresholds, enable customer points, and check the resulting balance. Alphine Web Based Review and filter Raw DTR logs Inspect unprocessed clock-in and clock-out records from terminals or biometric devices. Alphine Web Based Generate Daily DTR and Summary DTR Compute daily attendance details and employee totals for a selected period. Zentyal POS (Retail) Set up sales representatives Create a sales representative and make the record available to customer and sales workflows. Alphine Web Based Add, import, or remove employee records Maintain employee identity, rates, schedule, location, and status. Zentyal POS (Retail) Post and collect payment credit Use the cashier credit function, record back-office payment, and reconcile X-Reading. Alphine Web Based Review payroll and print payslips Filter a payroll period, verify totals, and print selected payslips. Zentyal POS (Retail) Run X-Reading and Z-Reading correctly Review shift totals with X-Reading and close the business date with Z-Reading. Alphine Web Based Add a payroll adjustment Record an employee add-on, deduction, or correction in the proper period. Zentyal POS (Retail) Reprint an X-Reading or Z-Reading Retrieve an existing reading by date and machine without posting another cutoff. Zentyal POS (Retail) Fix a shift that was not properly cut off Close the correct cashier shift when the POS reports an unfinished prior sales date. Alphine Web Based Maintain payroll calendars, periods, and adjustment categories Configure payroll dates and reusable adjustment classifications. Alphine Web Based Add and manage customer records Maintain customer identity, loyalty points, credit limits, terms, and discounts. Zentyal POS (Retail) Export the gross sales report Filter gross sales and save the verified report to Excel. Alphine Web Based Add and manage supplier records Maintain vendor identity, tax information, terms, address, and contacts. Zentyal POS (Retail) Print reports on a bond-paper printer Preview a report, select the correct Windows printer, and print to bond paper. Alphine Web Based Maintain departments, categories, brands, and units Create classifications used for item setup, reports, POS buttons, and quantities. Zentyal POS (Retail) Set the retail receipt printer name Match the printer configured in Zentyal POS with its Windows printer name. Alphine Web Based Design the restaurant table layout Add and position tables, chairs, and custom floor-plan elements. Zentyal POS (Retail) Turn off the customer pole display Disable the configured pole display without removing other POS device settings. Zentyal POS (Retail) Enable X-Reading and Z-Reading print options Turn the configured X-Read or Z-Read printing tags on or off. Alphine Web Based Maintain branches, warehouses, printers, and reference lists Manage additional location, assembly, signatory, and printer records.