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Find setup guides, troubleshooting steps and answers for your ZANK POS products.
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Alphine Web Based
Setup guides and operating procedures for the ALPHINE WEB POS system.
35 articles
POSWEB
Browser-based account, access, and back-office guides for POSWEB.
1 article
Zentyal POS (Retail)
Retail POS setup, inventory, sales, customer, and reporting procedures.
35 articles
Sparky POS (Restaurant)
Restaurant POS configuration and operating procedures for Sparky POS.
1 article
POS Setup & Troubleshooting
Shared Windows, network, and printer setup for supported ZANK POS products.
3 articles
Alphine Web Based
Articles
Alphine Web Based
Sign in to ALPHINE WEB POS and use the dashboard
Access the system, select your account, and understand the dashboard indicators.
Alphine Web Based
Navigate the Items Listing page
Find products, choose visible columns, and use bulk and export controls.
Alphine Web Based
Add a new item to the Master List
Register a product, assign tags and branches, and save its starting information.
Alphine Web Based
View, edit, or delete an individual item
Use the row-level Actions menu to maintain an existing product record.
Alphine Web Based
Check an item's history and current price
Trace product movements and perform a quick selling-price lookup.
Alphine Web Based
Record beginning inventory
Set initial stock quantities before regular inventory transactions begin.
Alphine Web Based
Use specialized Master List tools
Understand centralized items, expiry monitoring, wholesale pricing, packages, and promos.
Alphine Web Based
Monitor stock with Running Inventory
Filter inventory by store or item and understand stock movements.
Alphine Web Based
Find and review receiving transactions
Filter incoming deliveries by date, store, supplier, machine, or reference.
Alphine Web Based
Record a new supplier delivery
Create a Receiving Entry, add delivered items, and post or print it.
Alphine Web Based
Create and review a stock transfer
Move inventory between branches and check transfer variances.
Alphine Web Based
Create and review a stock pullout
Remove items for supplier return, damage, expiry, disposal, or another approved reason.
Alphine Web Based
Generate a Detail Sales Report
Filter transaction-level sales and understand the net-amount calculation.
Alphine Web Based
Use Daily Sales and Sales Summary reports
Review aggregated sales for reconciliation and management reporting.
Alphine Web Based
Configure System Setup feature tags
Enable or disable major ALPHINE WEB functions from Tag Config.
Alphine Web Based
Set item defaults, store information, and receipt headers
Choose defaults for new products and configure printed business details.
Alphine Web Based
Configure email, schedules, and expiry alerts
Set SMTP delivery, OTP recipients, scheduled time, and advance expiry warnings.
Alphine Web Based
Customize quotations and upload the store logo
Configure quotation branding, headers, labels, signatories, and terms.
Alphine Web Based
Configure taxes, kiosk options, and PARROT settings
Manage tax formulas, self-ordering appearance, table options, and PARROT limits.
Alphine Web Based
Configure POS tags, visibility, PIN security, and printers
Control terminal behavior and decide which sensitive actions require approval.
Alphine Web Based
Add, edit, delete, or secure a user account
Maintain users, passwords, roles, OTP settings, and quick-access PINs.
Alphine Web Based
Assign module permissions to a user
Grant only the required menu, edit, delete, and feature access.
Alphine Web Based
Add and manage cashier profiles
Maintain cashier accounts authorized to process terminal transactions.
Alphine Web Based
Export operational and accounting reports
Download one report or a complete report set using shared filters.
Alphine Web Based
Review and filter Raw DTR logs
Inspect unprocessed clock-in and clock-out records from terminals or biometric devices.
Alphine Web Based
Generate Daily DTR and Summary DTR
Compute daily attendance details and employee totals for a selected period.
Alphine Web Based
Add, import, or remove employee records
Maintain employee identity, rates, schedule, location, and status.
Alphine Web Based
Review payroll and print payslips
Filter a payroll period, verify totals, and print selected payslips.
Alphine Web Based
Add a payroll adjustment
Record an employee add-on, deduction, or correction in the proper period.
Alphine Web Based
Maintain payroll calendars, periods, and adjustment categories
Configure payroll dates and reusable adjustment classifications.
Alphine Web Based
Add and manage customer records
Maintain customer identity, loyalty points, credit limits, terms, and discounts.
Alphine Web Based
Add and manage supplier records
Maintain vendor identity, tax information, terms, address, and contacts.
Alphine Web Based
Maintain departments, categories, brands, and units
Create classifications used for item setup, reports, POS buttons, and quantities.
Alphine Web Based
Design the restaurant table layout
Add and position tables, chairs, and custom floor-plan elements.
Alphine Web Based
Maintain branches, warehouses, printers, and reference lists
Manage additional location, assembly, signatory, and printer records.