Set the retail receipt printer name
Match the printer configured in Zentyal POS with its Windows printer name.
Updated August 2, 2026
42 views
The retail POS must use the same printer name that Windows shows in Printers & scanners.
Steps
1. Open Windows Printers & scanners and copy the exact receipt-printer name.
2. Right-click the Zentyal POS shortcut and choose Open file location when configuration files are stored beside the application.
3. Open the approved printer setup or configuration screen/file as administrator.
4. Enter the exact Windows printer name, including spaces and model text.
5. Save the setting and restart the POS console.
6. Print a controlled test receipt, then verify normal receipt and report output.
Important
Back up any configuration file before editing it. Change only the printer-name setting documented for the installed version.
Still need help?
Our support team can help with setup, troubleshooting and product questions.
Contact Support