Skip to content
ZANK POS ENTERPRISES ZANK POS ENTERPRISES

Resolve a duplicate item code

Find the existing product before changing or creating a barcode record.

Updated August 2, 2026 49 views
A duplicate item-code warning means the barcode or code is already assigned. Steps 1. Cancel the new entry instead of forcing another copy. 2. Open Item Listing and search using Item Code or the scanned barcode. 3. Confirm whether the existing record is the same product. 4. Edit the existing item when only its description, cost, price, or category needs correction. 5. If it is a different product, assign a new unique item code and save again. Important Merging or deleting products that already have transactions can affect history. Ask an authorized administrator before removing a duplicate record.

Still need help?

Our support team can help with setup, troubleshooting and product questions.

Contact Support