Turn off the customer pole display
Disable the configured pole display without removing other POS device settings.
Updated August 2, 2026
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The pole display is controlled by the POS configuration used at startup.
Steps
1. Close the POS and right-click its shortcut.
2. Choose Open file location and back up the configuration file.
3. Open the approved config file as administrator and find the POLE DISPLAY section.
4. Change ON=1 to ON=0. Leave the port and message values unchanged.
5. Save the file and restart the POS.
6. Confirm that cashier transactions work normally and the pole display no longer starts.
Important
Use ON=1 to enable it again. Do not delete the port configuration; it will be needed if the display is restored.
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