Set up sales representatives
Create a sales representative and make the record available to customer and sales workflows.
Updated August 2, 2026
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Sales representatives can be assigned for tracking and commission reports.
Steps
1. Open Sales Rep Entry POS or the applicable maintenance screen.
2. Select Add and enter the representative's unique ID and complete name.
3. Add only the required contact or commission details.
4. Save and refresh the list.
5. Assign the representative to a customer or transaction as required.
6. Run the sales-by-agent report to verify the setup.
Important
Do not reuse a former employee's ID. Disable inactive records when historical reports must retain the old representative.
Still need help?
Our support team can help with setup, troubleshooting and product questions.
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